Privacy Policy

01Information We Collect

We collect information you provide directly to us when you contact us through our website, subscribe to our newsletter, or engage with our services. This includes:

• Personal identification details such as your name and business email address
• Company name, website URL, and business information
• Marketing goals, campaign briefs, and budget information you submit through our contact form
• Communications you send to us via email or our website forms

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site. This information is collected through standard server logs and analytics tools.

02How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Respond to your inquiries and deliver the services you have requested
• Send you campaign performance reports, account updates, and operational communications
• Deliver our newsletter and marketing insights if you have opted in
• Analyze website usage to improve content and user experience
• Comply with legal obligations and enforce our terms of service

03Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device. We use the following types:

• Essential cookies: Required for basic website functionality, including navigation and form submissions.
• Analytics cookies: Help us understand how visitors interact with our website so we can improve it. We use tools such as Google Analytics for this purpose.
• Marketing cookies: Used to track visitors across websites and display relevant advertising.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

04Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These parties are contractually obligated to keep your information confidential and use it only for the specific services they provide to us.

Third parties we work with may include email delivery platforms, analytics providers, customer relationship management systems, and advertising technology partners. Each is bound by data processing agreements consistent with applicable privacy laws.

Our website may contain links to external websites not operated by EmailLead. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

05Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain an active client relationship, or comply with legal and regulatory requirements.

Contact form submissions and inquiry data are retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe. Client account and campaign data is retained for the duration of the engagement and for a period of 36 months thereafter for record-keeping purposes.

When data is no longer required, we securely delete or anonymize it in accordance with our data management procedures.

06Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• The right to access a copy of the personal data we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data, subject to legal obligations
• The right to object to or restrict certain types of data processing
• The right to data portability in a commonly used, machine-readable format
• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at team@emailead.com. We will respond within 30 days.

07Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will promptly delete that information from our records.

If you believe we may have collected information from a minor, please contact us immediately at team@emailead.com.

08Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy regularly. Continued use of our website and services after any changes constitutes your acknowledgment of the updated policy.

09Contact

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us. We are committed to addressing your concerns promptly and transparently.